Online retailer review.
Posted: Sun May 03, 2009 3:43 am
I would like to add MrModchips to the list, if I may. If this is in the wrong place or not allowed please move/remove.
http://www.mrmodchips.co.uk/catalog/" onclick="window.open(this.href);return false;
MrModchips was the cheapest UK site I found and got all the needed items from them, well mostly all the items. They failed to deliver the unlock kit to open up my 360. After many unanswered emails I am cosidering giving up. They don’t believe that I did not receive the item and want me to scan the back and front of the empty evelope and then email it to them as proof.... I di tell them I’m gonna “name and shame” them and in return they are going to report me to higher powers as a fraudster.
Anyways, here is my review based on Cofree’s template.
1.Do they have a phone number for phone in orders.
They do not have a phone number but have a “ticket system” via their help desk. This can be accessed via the contact us link.
2. Do they have good communication with there customers.(e-mail,chat rooms and the like)
Unfortunately I’ve had no luck with emailing them.
3.Do they offer for sale only items that they have in stock.
They only offer in stock items for sale and they have the quantity they have on hand for you to see.
4. Is the shipping reasonable and sent in a timely manner.
There shipping rate is in line with the other retailer and it gets out in a timely manner.
They also have many different shipping options. I used the next day delivery option and had the items early next day (perfect).
5. How was the item packaged for shipping.
All packages have came in good shape and well padded in side to help prevent damage to the items.
6. How big is there Available inventory
They have a large selection of items for both xbox and xbox360 aswell as Playstation 2 and 3, Wii, DS, DS Lite, etc.
7. Ease of website use.
The site is very easy to navigate.
To sum up.
This is the only site I used to buy all the items I needed because they are a bit cheaper than other UK sites I looked at. They are probably not a bad site to use but I would not use them again due to lack of customer care/support. I got the items next day (I paid extra for that) but I have no experience their services like returns or repairs. With that being said, they get a grade of "Low C" although I do think they deserve a "F"
http://www.mrmodchips.co.uk/catalog/" onclick="window.open(this.href);return false;
MrModchips was the cheapest UK site I found and got all the needed items from them, well mostly all the items. They failed to deliver the unlock kit to open up my 360. After many unanswered emails I am cosidering giving up. They don’t believe that I did not receive the item and want me to scan the back and front of the empty evelope and then email it to them as proof.... I di tell them I’m gonna “name and shame” them and in return they are going to report me to higher powers as a fraudster.
Anyways, here is my review based on Cofree’s template.
1.Do they have a phone number for phone in orders.
They do not have a phone number but have a “ticket system” via their help desk. This can be accessed via the contact us link.
2. Do they have good communication with there customers.(e-mail,chat rooms and the like)
Unfortunately I’ve had no luck with emailing them.
3.Do they offer for sale only items that they have in stock.
They only offer in stock items for sale and they have the quantity they have on hand for you to see.
4. Is the shipping reasonable and sent in a timely manner.
There shipping rate is in line with the other retailer and it gets out in a timely manner.
They also have many different shipping options. I used the next day delivery option and had the items early next day (perfect).
5. How was the item packaged for shipping.
All packages have came in good shape and well padded in side to help prevent damage to the items.
6. How big is there Available inventory
They have a large selection of items for both xbox and xbox360 aswell as Playstation 2 and 3, Wii, DS, DS Lite, etc.
7. Ease of website use.
The site is very easy to navigate.
To sum up.
This is the only site I used to buy all the items I needed because they are a bit cheaper than other UK sites I looked at. They are probably not a bad site to use but I would not use them again due to lack of customer care/support. I got the items next day (I paid extra for that) but I have no experience their services like returns or repairs. With that being said, they get a grade of "Low C" although I do think they deserve a "F"