OK I've never had a problem until now. I've been reading every thread that the search will show me and I still can't find a solution. I see replace drive, replace laser, and I think that might be it....BUT....
BENQ 360 will play ANY original game disc I put it no problem! 360 will play ANY DVD I put in no problem.
No backup game will play. I put the disk in, it tries to read, then it just says open tray on the reading/open tray tab. I then open tray and try again. No errors or anything. My 360 has never seen anything but verbatim, burned at 2x with imageburn. Again never had any problems until now. btw this just started happening last night.
I will appreciated ANY INFO. It really sucks my first 360 rrod again after xclamp fix, now my benq is failing also.
I would think to replace drive or laser, but everything else works

Edit: I guess I should say I've had this 360 for 1yr and 4 months, flashed with 1.4 first day, then 1.6 no problem ever.